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Ultra Q&A
Q1
Which products can be used with Saramonic Ultra?

Compatible with cameras, smartphones (USB-C, Lightning), computers, and some action cameras (DJI Action 4, DJI Osmo Pocket 3).

Q2
How do I upgrade the firmware for the Saramonic Ultra transmitter and receiver?

Step1: Download the Saramonic App.
Step2: Power on the transmitter and receiver.
Step3: Connect the receiver to your phone via the app.
Step4: Check the firmware status in the control interface and upgrade.

Q3
How to pair transmitter and receiver?

They are pre-paired. To re-pair:
Step1: Place them in the charging case.
Step2: Turn on the receiver, go to the menu, and select "Pairing".
Step3: Long press the power button on the transmitter for 5 seconds until the blue light flashes. A steady blue light means pairing is successful.

Q4
Can I use the transmitter as a standalone recorder?

Yes, it has 8 GB storage that auto-overwrites the oldest audio.

Q5
How to lock the receiver's touchscreen?

Press the power button briefly until the lock icon appears. To unlock, press the power button again.

Q6
What if I can't find my frame rate in timecode?

Supported frame rates include:
23.98 fps
24 fps
25 fps
29.97 DF (Drop Frame)
29.97 fps
30 fps
Choose the closest match (e.g., for 47.96 fps, select 23.98 fps).

Q7
What is low gain mode?

It allows clearer sound with less noise. Set it to low gain mode to handle sound levels up to 130 dB, preventing distortion for louder audio while keeping levels above 125 dB in check.

Q8
What is the function of automatic recording?

It automatically starts recording when powered on to prevent forgetting to record.

Q9
Why are recording files split every 30 minutes?

To reduce file size and speed up exports.

Q10
What audio channel modes does the Saramonic Ultra offer?

S: Stereo mode – each transmitter records on a separate channel.
M: Mono mode – both transmitters combine into one output.
Ms: Mono with safety track – records a backup at -6 dB to prevent distortion. Requires post-processing to separate tracks.

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